Enhancing Customer Care: 5 Vital Steps to Propel SME Growth in South Africa
In today’s competitive business landscape, providing exceptional customer care is vital for the sustained growth and success of small and medium-sized enterprises (SMEs). By building strong customer relationships and delivering outstanding service, South African SMEs can foster loyalty, attract new customers, and drive business growth. This article outlines five actionable steps to ensure exceptional customer […]
Using dashboards to help you manage your business better
The aim of using a Business Intelligence (BI) dashboard is to help you make better business decisions. You can gather, consolidate and analyse your business data. When you see the data in a visually simple way, you simplify the analysis. When you use a dashboard for your analyses, it is easy to identify a trend […]
Improve your Customer Service with better insights into your own business
Understanding your business and improving customer service is what you need to focus on every day. As an entrepreneur or SME, spending money on financial systems is often not an option. Bizcash helps their customers understand their financial standing better than ever before. Partnering with Bizcash for a business loan or Selective Invoicing product, gives you access […]
Focus on your customer to grow your business
As a business owner, your role in the company is not to be so hands-on that you do not take time to have conversations with your customers. When times are going well, you should have regular contact with your customers to ensure the relationship remains stable and your mutual objectives remain aligned. When times are […]
Customer Retention is critical to your business
You don’t have a business if you don’t have customers, and customers do business with people. That is why it is so critical to have customer retention strategies in place. Many small business owners are so busy trying to manage and run their company that they don’t spend time getting to know their customers and […]
